, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with a product you have purchased from us, we offer a 90-day refund policy. This policy applies to all products sold on our website.
To be eligible for a refund, you must request it within 90 days of the purchase date. To request a refund, please contact us at firstname.lastname@example.org
with your order number and the reason for the refund. We will respond to your request within 7 business days.
If your refund is approved, we will process the refund back to the original payment method used to make the purchase. Please note that it may take 5-10 business days for the refund to appear on your account, depending on your payment provider.
Refunds will be granted for the purchase price of the product only. We do not refund any shipping or handling fees that may have been charged.
If you received a defective or damaged product, please contact us within 7 days of receiving it to arrange for a replacement or refund.
Please note that this refund policy does not apply to any products that have been used or damaged by the customer, or to any products that have been customized or personalized for the customer.
We reserve the right to modify or amend this refund policy at any time. Any changes to this policy will be posted on our website.
If you have any questions or concerns about our refund policy, please contact us at email@example.com